SY embraces “Service First” as one of our core values and prioritizes customer needs. SY maintains open communication with customers through various channels, and is committed to providing a professional and high-quality customer service experience. By effectively executing our responsible marketing strategies with professionalism and efficiency, SY aims to continuously create value for customers in an honest and compliant manner.
SY places significant emphasis on the protection of intellectual property, data security, and customer privacy. As a national high-tech enterprise, we have a dedicated data security team that oversees a strict management system for data transmission, encryption, and usage. SY has developed and refined various data security policies and management practices, enhancing the Group’s overall information security system. The system comprehensively regulates data development, processing, and management, enhancing our overall level of information security.
Currently, we have obtained the ISO/IEC 27001:2013 International Information Security Certification and the ISO/IEC 27701:2019 Privacy Information Management System Certification. Our core business system, SY Cloud Platform, has passed version 2.0 of the National Information Security Level 3 Certification, demonstrating our adherence to international standards for data security compliance and customer privacy protection. We will continue to improve data security infrastructure, iterate information security technology, and enhance risk control capabilities. We are dedicated to advancing data security governance in customer privacy protection and information security, in order to offer more flexible, secure and reliable supply chain financial services to SMEs.
